Platform Admin
Centralized Channel Management
Manage, monitor, and optimize all communication channels from a single unified admin dashboard.
Multi-Channel Control
Control voice, chat, messaging, and AI channels from one place.
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Voice, chat & messaging channels
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Unified configuration
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Real-time channel status
Channel Performance Monitoring
Track usage and performance across all channels.
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Channel-wise analytics
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Traffic & usage insights
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Performance trends
Smart Routing Rules
Route conversations intelligently across channels.
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Rule-based routing
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Load balancing
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Priority handling
