Voice AI Solution
Real-Time Voice Sentiment Analysis
AI-powered voice sentiment detection that understands customer emotions and improves engagement in real time.
Emotion Detection
Identify customer mood, tone, and intent during live calls.
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Detect frustration and satisfaction
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Tone & intent analysis
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Real-time alerts
Live Agent Assistance
Provide agents with sentiment insights during calls for faster, smarter responses.
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On-call sentiment indicators
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Priority escalation triggers
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Enhanced response quality
Post-Call Insights
Analyze conversations after calls to improve future interactions.
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Sentiment reports
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Trend analysis
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Performance metrics
