Analytics & Monitoring
Deep Sentiment & Conversation Insights
Understand customer emotions and conversation patterns to improve engagement and outcomes.
Sentiment Trends
Analyze customer sentiment across conversations.
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Positive, neutral & negative trends
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Channel-wise sentiment
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Historical comparison
Conversation Analytics
Gain insights into how customers interact.
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Common topics & intents
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Drop-off analysis
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Resolution patterns
AI-Powered Reports
Turn raw data into meaningful insights.
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Auto-generated reports
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Visual analytics
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Decision-ready insights
